Patient-Focused Front Office Assistant (Scheduling & Intake)

Bayfrontstpete; Wesley Chapel (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Education & Career Growth

Health & Wellness

Financial & Retirement

Work-Life Balance

Family & Pet Support

Job summary

Florida Medical Clinic Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant to support ambulatory/physician office operations. Responsibilities include patient registration, appointment scheduling, telephone coverage, and processing referrals under supervision.

The position is full-time, Monday through Friday, 8:00 AM to 5:00 PM, in the Family Practice department. Education: High School diploma or equivalent; experience in a clerical or customer service setting is required.

Qualifications

• High School graduate or equivalent.
• Six months clerical/office experience.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records according to policies.
• Adheres to policy, procedures and value statements.
• Demonstrates competency in office equipment and handles telephone calls professionally.
• Contributes to patient satisfaction initiatives and quality care.
• Maintains regular, punctual attendance in line with policies.

Education

High School graduate or equivalent

Job description

Florida Medical Clinic Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant to support ambulatory/physician office operations. Responsibilities include patient registration, appointment scheduling, telephone coverage, and processing referrals under supervision.

The position is full-time, Monday through Friday, 8:00 AM to 5:00 PM, in the Family Practice department. Education: High School diploma or equivalent; experience in a clerical or customer service setting is required.