Front Office Assistant – Family Practice Growth

Orlando Health, Inc.; Orlando (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Education reimbursement

PSLF eligibility

Medical, dental, vision benefits

Parental leave

Paid time off (PTO)

Descripción de la vacante

Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant for the Family Practice department to support daily ambulatory operations, including patient registration, scheduling, and referrals under supervision.

The role focuses on welcoming patients, accurate data collection, and efficient handling of phones and records. A High School diploma and at least 6 months clerical or customer service experience are preferred.

Formación

• Six (6) months experience in a clerical office, or general business, and/or customer service setting.
• High School graduate or equivalent.

Responsabilidades

• Schedules patient appointments according to practice protocols and patient preference.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records per policy.
• Adheres to Orlando Health policies and value statements.
• Handles telephone calls professionally and uses office equipment efficiently.
• Strives to improve patient satisfaction and experience.
• Maintains regular, punctual attendance as per policy.
• Ensures compliance with all policies and procedures.

Conocimientos

Customer service

Scheduling

Phone etiquette

Registration

Educación

High School diploma or equivalent

Herramientas

Office software

Descripción del empleo

Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant for the Family Practice department to support daily ambulatory operations, including patient registration, scheduling, and referrals under supervision.

The role focuses on welcoming patients, accurate data collection, and efficient handling of phones and records. A High School diploma and at least 6 months clerical or customer service experience are preferred.