Patient-Focused Front Desk & Scheduling Specialist

Conviva Care Solutions; Murrells Inlet (SC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings

Paid time off

Job summary

CenterWell Senior Primary Care seeks a receptionist to manage the front desk operations, greet patients, schedule visits, and support the medical team with essential administrative tasks. The role involves maintaining patient records in EMR/CRM systems and handling inquiries with professionalism.

Candidates should have a High School Diploma or GED and at least 1 year of healthcare exposure; strong customer service background is welcomed. TB screening may be required.

Qualifications

• High School Diploma or GED required.
• 1 year or more of experience in a healthcare setting preferred; strong customer service background acceptable.
• Experience with EMR systems recommended.

Responsibilities

• Greet patients and visitors professionally in person and over the phone.
• Manage appointment calendars and coordinate with medical staff.
• Maintain and update patient records in EMR/CRM with accuracy and confidentiality.
• Handle billing and patient payments, including copays.
• Answer calls and respond to patient inquiries with clear information.
• Keep reception area tidy, sanitized, and stocked with necessary materials.
• Assist with ordering supplies and other administrative tasks.

Skills

Customer service

Communication

Medical terminology

EMR systems

Education

High School Diploma or GED

Tools

EMR Software

CRM Software

Job description

CenterWell Senior Primary Care seeks a receptionist to manage the front desk operations, greet patients, schedule visits, and support the medical team with essential administrative tasks. The role involves maintaining patient records in EMR/CRM systems and handling inquiries with professionalism.

Candidates should have a High School Diploma or GED and at least 1 year of healthcare exposure; strong customer service background is welcomed. TB screening may be required.