Healthcare Front Desk & Patient Scheduling Specialist

CenterWell; Garden City (KS); On-site; USD 38,000 - 46,000; Full time

Job summary

CenterWell Senior Primary Care in the United States is seeking a friendly receptionist to join the front desk team. You will greet patients, schedule appointments, handle inquiries, and maintain patient records within EMR and CRM systems, supporting the medical staff with essential administrative tasks.

The role requires a high school diploma and 1 year of healthcare or strong customer service experience. Responsibilities include collecting copays, keeping the reception area tidy, coordinating

Qualifications

• High School Diploma or GED.
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.

Responsibilities

• Greet patients and visitors professionally, in person and over the phone.
• Schedule patient visits and coordinate with medical staff to optimize calendars.
• Maintain and update patient records in EMR/CRM systems with accuracy and confidentiality.
• Handle billing and copays as part of patient accounts.
• Answer inquiries and provide general information to patients.
• Keep the reception area tidy, sanitized, and stocked with materials.
• Assist with other administrative tasks such as ordering supplies and managing office inventory.

Skills

Greeting patients

Scheduling appointments

Customer service

Communication skills

Education

High school diploma or GED

Tools

EMR systems

CRM systems

Billing software

Job description

CenterWell Senior Primary Care in the United States is seeking a friendly receptionist to join the front desk team. You will greet patients, schedule appointments, handle inquiries, and maintain patient records within EMR and CRM systems, supporting the medical staff with essential administrative tasks.

The role requires a high school diploma and 1 year of healthcare or strong customer service experience. Responsibilities include collecting copays, keeping the reception area tidy, coordinating