Healthcare Front Desk & Patient Concierge

Conviva Care Solutions; Savannah (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell Senior Primary Care is seeking a Receptionist to manage calls, greet visitors, and handle routine inquiries. You will route messages and support basic administrative tasks in a patient-centered environment.

The role emphasizes customer service, attention to detail, and reliability within a team that values patients and care quality. On-site position with standard 40-hour weeks and a comprehensive benefits offering.

Qualifications

• High School Diploma or GED is required or equivalent.
• 1 year or more of healthcare or customer service experience preferred.
• Excellent customer service and phone etiquette daily.
• Must be passionate about patient experience and care.
• Knowledge of MS Office applications (Word, Excel, Outlook, Access).

Responsibilities

• Receive and route incoming and outgoing calls accurately and promptly.
• Greet visitors, issue passes, and direct to appropriate staff.
• Take and distribute accurate messages to the right party.
• Respond to routine inquiries about location, hours, numbers, and email.
• Assist with light administrative tasks and mail/courier duties.

Skills

Customer service

Phone etiquette

Multitasking

Detail oriented

Team player

Organized

Education

High School Diploma or GED

Tools

MS Office

Job description

CenterWell Senior Primary Care is seeking a Receptionist to manage calls, greet visitors, and handle routine inquiries. You will route messages and support basic administrative tasks in a patient-centered environment.

The role emphasizes customer service, attention to detail, and reliability within a team that values patients and care quality. On-site position with standard 40-hour weeks and a comprehensive benefits offering.