Patient Concierge & Front Desk Specialist

CenterWell Senior Primary Care; Myrtle Beach (SC); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision benefits

401(k) retirement savings

Paid time off and holidays

Disability insurance

Life insurance

Descripción de la vacante

CenterWell Senior Primary Care is seeking a Receptionist to manage front desk operations, greet patients, schedule appointments, and maintain accurate records. The role supports the medical team and requires strong customer service skills.

Responsibilities include coordinating calendars, updating EMR/CRM systems, handling inquiries, and managing copays. A healthcare setting experience is preferred, with a High School diploma or GED required.

Formación

• High School Diploma or GED.
• 1 year or more of experience in a Healthcare setting preferred, but will consider candidates with strong customer service background in Retail/Hospitality/Call Centers.

Responsabilidades

• Greeting patients and visitors professionally in person and by phone.
• Schedule and manage appointment calendars with medical staff coordination.
• Maintain and update patient records in EMR/CRM with accuracy and confidentiality.
• Collect copays and ensure patient accounts are updated.
• Answer inquiries and communicate information to patients.
• Keep reception area tidy, sanitized, and stocked with supplies.
• Assist with additional administrative tasks such as ordering supplies and handling mail.

Conocimientos

Healthcare experience

Customer service

Educación

High School Diploma or GED

Herramientas

EMR systems

CRM systems

Descripción del empleo

CenterWell Senior Primary Care is seeking a Receptionist to manage front desk operations, greet patients, schedule appointments, and maintain accurate records. The role supports the medical team and requires strong customer service skills.

Responsibilities include coordinating calendars, updating EMR/CRM systems, handling inquiries, and managing copays. A healthcare setting experience is preferred, with a High School diploma or GED required.