Patient-Focused Front Desk Coordinator

Arbor Post Acute in; Chico (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Arbor Post Acute in Chico, CA, is seeking a courteous receptionist to provide essential clerical support and front-desk coverage. You will greet visitors, answer calls, manage sign-in logs, and coordinate meeting room bookings in a professional, HIPAA-conscious environment.

The role emphasizes accurate record-keeping, mail handling, and timely communication with staff while maintaining a welcoming atmosphere at the reception area.

Qualifications

• High school diploma or GED required; receptionist experience preferred.
• Proficient with Microsoft Office and clerical tasks.
• Excellent communication and customer service skills.
• Ability to operate a multiline phone system and greet visitors effectively.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations; inform other employees of arrivals/cancellations.
• Maintain visitor sign-in log and manage mail handling.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain confidentiality of resident information and HIPAA-related data.

Skills

Reception duties

Greet visitors

Telephone handling

Clerical skills

Education

High School Diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

Arbor Post Acute in Chico, CA, is seeking a courteous receptionist to provide essential clerical support and front-desk coverage. You will greet visitors, answer calls, manage sign-in logs, and coordinate meeting room bookings in a professional, HIPAA-conscious environment.

The role emphasizes accurate record-keeping, mail handling, and timely communication with staff while maintaining a welcoming atmosphere at the reception area.