Patient Welcome Specialist - Front Desk Admin

(Arbor Post Acute) Arbor Post Acute, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Arbor Post Acute, LLC is seeking a friendly, detail-oriented Receptionist to greet visitors and provide front-desk support in a non-clinical setting. The role is strictly clerical and located in the Reception/Administrative area.

Responsibilities include answering phones, checking visitors in, coordinating mail, scheduling room bookings, and maintaining logs while ensuring confidentiality of resident information and following company policies. No clinical duties are involved.

Qualifications

• Must possess at least a high school diploma or GED.
• Previous administrative or receptionist experience preferred.

Responsibilities

• Greet and welcome patients, clients, and visitors with a friendly, professional demeanor.
• Answer telephone calls, take messages, and route calls as needed.
• Check visitors in and direct them to appropriate destinations.
• Maintain visitor sign-in log and manage incoming/outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Ensure the reception area is tidy and organized at all times.
• Maintain confidentiality of resident/patient information in line with policies.

Skills

Administrative support

Phone etiquette

Visitor greeting

Education

High school diploma or GED

Tools

Microsoft Office

Multiline phone system

Job description

Arbor Post Acute, LLC is seeking a friendly, detail-oriented Receptionist to greet visitors and provide front-desk support in a non-clinical setting. The role is strictly clerical and located in the Reception/Administrative area.

Responsibilities include answering phones, checking visitors in, coordinating mail, scheduling room bookings, and maintaining logs while ensuring confidentiality of resident information and following company policies. No clinical duties are involved.