Patient Flow & Scheduling Specialist

River Bend Orthodontics; Middletown (CT); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Monthly bonus

Medical coverage

Dental coverage

Vision coverage

401(k) retirement plan

Flexible spending accounts

Health Savings Account

Employee assistance program

Zusammenfassung

River Bend Orthodontics seeks a Scheduling Coordinator to manage patient intake and appointment flow with precision and care. The role emphasizes exceptional customer service and teamwork in a fast-paced orthodontic setting.

Responsibilities include coordinating with doctors and staff, maintaining accurate schedules, and adapting to training on best practices. A high level of organization and reliable attendance is required to support daily operations.

Qualifikationen

• High-School Diploma required.
• 1–3 years of relative experience in scheduling or front desk roles.
• Strong customer service mindset and professional communication.
• Attention to detail and the ability to manage multiple tasks.
• Proficient with Microsoft Office and basic web tools.
• Demonstrates integrity and dependable attendance.

Aufgaben

• Schedule, authorize and send pertinent medical records for appointments.
• Maintain a positive, friendly attitude and deliver excellent patient service.
• Coordinate patient flow and schedules with accuracy and attentiveness.
• Be receptive to training and coaching on best practices.
• Maintain an organized workspace and collaborate with team and doctors.
• Assist with scheduling issues and other duties as required.

Kenntnisse

Excellent customer service

Written and oral communication

Attention to detail

Organization and multi-tasking

Professional demeanor

Telephone etiquette

Computer skills: Microsoft Office, web

Ausbildung

High-School Diploma

Tools

Microsoft Office

Web Browser

Jobbeschreibung

River Bend Orthodontics seeks a Scheduling Coordinator to manage patient intake and appointment flow with precision and care. The role emphasizes exceptional customer service and teamwork in a fast-paced orthodontic setting.

Responsibilities include coordinating with doctors and staff, maintaining accurate schedules, and adapting to training on best practices. A high level of organization and reliable attendance is required to support daily operations.