Orthodontic Scheduling Coordinator | Front Desk & Patient Experience

Southern Orthodontic Partners; O’Fallon (MO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Company-paid STD/LTD

401(k) with up to 4% company match

Job summary

Southern Orthodontic Partners seeks an experienced Orthodontic Scheduling Coordinator to support our Front Desk in Florissant & O'Fallon, MO. This full-time role focuses on friendly patient check-ins, scheduling, and a smooth front office workflow in a fast-paced orthodontic setting.

You will handle patient payments, insurance verifications, and coordination between patients, doctors, and the clinical team.

Qualifications

• 1-2 years of dental or orthodontic front office experience preferred.
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification, patient scheduling, and dental office workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctor, and clinical team.

Skills

Customer service

Scheduling

Front desk

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners seeks an experienced Orthodontic Scheduling Coordinator to support our Front Desk in Florissant & O'Fallon, MO. This full-time role focuses on friendly patient check-ins, scheduling, and a smooth front office workflow in a fast-paced orthodontic setting.

You will handle patient payments, insurance verifications, and coordination between patients, doctors, and the clinical team.