Patient Scheduling & Experience Specialist

Reynolds Orthodontics; Novi (MI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical/Rx

Dental

Vision coverage

401-k with employer match

Flexible spending accounts

Health savings accounts

Employee assistance program

Other benefit options

Job summary

Reynolds Orthodontics is seeking a Scheduling Coordinator to manage patient intake and appointment flow within a fast-paced orthodontic practice. You will coordinate with doctors and staff to ensure accurate scheduling and timely communication with patients.

The role demands high attention to detail, a friendly demeanor, and a commitment to outstanding customer service. Prior experience and confident use of Microsoft Office are expected, with opportunities for training and growth.

Qualifications

• High-School Diploma required.
• 1-3 years relative experience preferred.

Responsibilities

• Schedule, authorize and send pertinent medical records/orders for appointments.
• Maintain a positive and friendly attitude and deliver excellent customer service to patients.
• Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness.
• Be receptive to training and coaching on best practices.
• Maintain an organized working space.
• Coordinate with other team members and doctors as needed for scheduling issues or questions.
• Other duties as required as they relate to the position.

Skills

Excellent customer service experience

Attention to detail

Professional manner and appearance

Excellent written and oral comms

Integrity

Dependable

Organizational skills

Computer skills: Microsoft Office

Telephone etiquette and information-g"

Education

High-School Diploma

Tools

Microsoft Office

Web Browser

Job description

Reynolds Orthodontics is seeking a Scheduling Coordinator to manage patient intake and appointment flow within a fast-paced orthodontic practice. You will coordinate with doctors and staff to ensure accurate scheduling and timely communication with patients.

The role demands high attention to detail, a friendly demeanor, and a commitment to outstanding customer service. Prior experience and confident use of Microsoft Office are expected, with opportunities for training and growth.