Patient Flow Scheduling Specialist

Gormanbunch; Kokomo (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Gorman & Bunch Orthodontics is seeking a Scheduling Coordinator to manage patient intake and appointment flow, coordinating with the practice and doctors to ensure smooth daily operations. This role emphasizes attention to detail, excellent communication, and a friendly, professional demeanor.

Benefits include a competitive package with a monthly bonus, medical, dental, vision, and a 401(k) match, plus flexible spending and health savings accounts.

Qualifications

• 1-3 years relative experience in scheduling or front-desk roles.
• Strong written and verbal communication skills.
• Attention to detail and ability to multitask in a fast-paced setting.

Responsibilities

• Schedule, authorize and send pertinent medical records/orders for appointments
• Maintain a positive attitude and deliver excellent customer service to patients
• Coordinate patient schedule and flow with accuracy and attentiveness
• Be receptive to training and coaching on best practices
• Maintain an organized working space
• Coordinate with team members and doctors for scheduling issues
• Other duties as required as they relate to the position

Skills

Customer service

Communication

Integrity

Dependable

Organization

Professionalism

Telephone etiquette

Job description

Gorman & Bunch Orthodontics is seeking a Scheduling Coordinator to manage patient intake and appointment flow, coordinating with the practice and doctors to ensure smooth daily operations. This role emphasizes attention to detail, excellent communication, and a friendly, professional demeanor.

Benefits include a competitive package with a monthly bonus, medical, dental, vision, and a 401(k) match, plus flexible spending and health savings accounts.