Hybrid Orthodontic Assistant & Scheduling Coordinator

Gorman & Bunch Orthodontics; Boston (MA); On-site; USD 36,000 - 56,000; Full time

Job summary

Gorman and Bunch Orthodontics seeks a versatile Orthodontic Assistant / Scheduling Coordinator to support patients and manage a high-efficiency schedule. Hybrid role combines chairside support with scheduling duties, averaging 32-35 hours across Monday through Thursday, with occasional half-days on Friday.

Responsibilities include patient experience, clinical support, education, and schedule optimization, along with accurate record-keeping and room sterilization.

Qualifications

• 1–3 years of relevant orthodontic experience preferred; however, we prioritize attitude and potential and will provide comprehensive training for the right individual.
• High School Diploma, GED or equivalent.

Responsibilities

• Establish a trusting rapport with patients and families to ensure an exceptional, supportive customer service environment.
• Assist chairside with placement/removal of orthodontic appliances; perform X-rays, photos, and retainer fabrication.
• Educate patients on orthodontic care, treatment plans, and oral hygiene.
• Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling.
• Maintain precise patient records, transcribe doctor notes with high attention to detail.
• Ensure treatment rooms are sterilized, organized, and stocked to meet safety standards.
• Participate in coaching and training to continually evolve clinical and administrative skills.

Skills

Adaptability

Communication

Clinical Foundation

Organization

Technical Proficiency

Education

High School Diploma, GED or equivalent

Job description

Gorman and Bunch Orthodontics seeks a versatile Orthodontic Assistant / Scheduling Coordinator to support patients and manage a high-efficiency schedule. Hybrid role combines chairside support with scheduling duties, averaging 32-35 hours across Monday through Thursday, with occasional half-days on Friday.

Responsibilities include patient experience, clinical support, education, and schedule optimization, along with accurate record-keeping and room sterilization.