Hybrid Orthodontic Assistant & Scheduling Coordinator

Gorman & Bunch Orthodontics; Greenwood (IN); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Gorman & Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator to serve as a cornerstone of our patient care team. This hybrid role supports both front and back office duties, averaging 32–35 hours weekly from Monday through Thursday with occasional half days on Friday.

The role combines chairside orthodontic support with clinic scheduling management, requiring strong communication and organization.

Qualifications

• 1–3 years of relevant experience preferred; however, we prioritize attitude and potential and will provide comprehensive training for the right individual.
• High School Diploma, GED or equivalent.
• Experience with orthodontic appliances is a plus, though training provided.

Responsibilities

• Patient Experience: Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment.
• Clinical Support: Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication.
• Education: Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene.
• Operational Excellence: Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients.
• Clinical Accuracy: Maintain precise patient records, transcribing doctor notes with high attention to detail.
• Environment Management: Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards.
• Growth Mindset: Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set.

Skills

Adaptability

Communication

Clinical Foundation

Organization

Technical Proficiency

Education

High School Diploma, GED or equivalent

Tools

Microsoft Office

Dental practice management software

Job description

Gorman & Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator to serve as a cornerstone of our patient care team. This hybrid role supports both front and back office duties, averaging 32–35 hours weekly from Monday through Thursday with occasional half days on Friday.

The role combines chairside orthodontic support with clinic scheduling management, requiring strong communication and organization.