Patient Scheduling & Care Coordination Specialist

Gorman & Bunch Orthodontics; Kokomo (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical/Rx

Dental coverage

Vision coverage

401(k) with company match

Flexible spending accounts (FSA) / HSA

Employee assistance program

Job summary

Gorman & Bunch Orthodontics is seeking a Scheduling Coordinator to manage patient intake and the appointment flow across the practice. You will coordinate schedules with doctors and staff, ensuring accuracy and a high level of customer service in a fast-paced environment.

The role requires 1-3 years of related experience, strong communication skills, and a professional demeanor. The position offers competitive benefits and opportunities for growth within a patient-centered orthodontic practice.

Qualifications

• 1-3 years of relative experience
• Excellent written and oral communication skills
• Compassion and high level of service for patients, parents, and staff
• Integrity, always doing the right thing
• Dependable and reliable to be at work when scheduled
• Able to organize work, multi-task, and meet deadlines
• Professional demeanor and appearance at all times
• Telephone skills: proper etiquette and information gathering

Responsibilities

• Schedule, authorize and send pertinent medical records/orders for appointments
• Maintain a positive and friendly attitude and deliver excellent customer service to patients
• Coordinate patient schedule and flow for the practice with accuracy
• Be receptive to training and coaching on best practices
• Maintain an organized working space
• Coordinate with team members and doctors for scheduling issues
• Other duties as required related to scheduling

Skills

Schedule coordination

Communication skills

Customer service

Attention to detail

Integrity

Multitasking

Telephone etiquette

Education

1-3 Years Relative Experience

Job description

Gorman & Bunch Orthodontics is seeking a Scheduling Coordinator to manage patient intake and the appointment flow across the practice. You will coordinate schedules with doctors and staff, ensuring accuracy and a high level of customer service in a fast-paced environment.

The role requires 1-3 years of related experience, strong communication skills, and a professional demeanor. The position offers competitive benefits and opportunities for growth within a patient-centered orthodontic practice.