Patient-First Medical Receptionist | Front Desk & Billing

Trinity Health MI; Allendale Charter Township (MI); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Day-one benefits

Career growth

Supportive culture

Meaningful work

Equal opportunity employer

Résumé du poste

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first contact for patients and visitors. You will help create a positive experience and support efficient office operations and high-quality patient care.

Responsibilities include greeting patients, checking in, scheduling, answering phones, processing payments, and assisting with MyChart. We value compassion, teamwork, and a commitment to outstanding service.

Qualifications

• High school diploma or GED required or equivalent.
• 1–2 years in medical office or customer service preferred.
• Excellent communication and interpersonal skills.

Responsabilités

• Greet patients and visitors professionally and compassionately.
• Check in patients and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.
• Collaborate with providers and clinical staff to ensure a smooth patient experience.

Connaissances

Customer service

Phone etiquette

Scheduling

Billing support

Office teamwork

Formation

High School Diploma or GED

Outils

MyChart

EHR

Description du poste

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first contact for patients and visitors. You will help create a positive experience and support efficient office operations and high-quality patient care.

Responsibilities include greeting patients, checking in, scheduling, answering phones, processing payments, and assisting with MyChart. We value compassion, teamwork, and a commitment to outstanding service.