Patient-First Medical Office Lead — Assistant Manager (Full Benefits)

EyeCare Partners LLC; Olde West Chester (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

401k with employer match

PTO & holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners LLC seeks an Assistant Office Manager to lead a patient-focused team and ensure smooth daily operations across the clinic. The role requires hands-on management of office flow, staff coaching, and adherence to company policies.

This position values prior medical office experience and a willingness to develop the Total Patient Experience, with strong Excel/Office skills and the ability to work with doctors.

Qualifications

• Previous medical office experience and leadership experience preferred.
• Minimum of 1 year in a role interacting with customers or patients or equivalent.
• Background check as required by state.
• Proof of identity and right to work in the United States

Responsibilities

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating changes in a supportive way.
• Assist with day-to-day office operations, including monitoring flow, inventory, and training.
• Lead the office by guiding the team to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.

Skills

Medical office experience

Leadership experience

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC seeks an Assistant Office Manager to lead a patient-focused team and ensure smooth daily operations across the clinic. The role requires hands-on management of office flow, staff coaching, and adherence to company policies.

This position values prior medical office experience and a willingness to develop the Total Patient Experience, with strong Excel/Office skills and the ability to work with doctors.