Medical Office Assistant Manager: People & Ops Leader

EyeCare Associates, Inc.; Vestavia Hills (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO)

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Associates, Inc. is seeking an Assistant Office Manager to lead efforts in patient experience and office operations. The role requires a leader with strong business acumen and a focus on developing a goal-oriented team.

Responsibilities include executing the Total Patient Experience, maintaining relationships with doctors, and motivating team members. Candidates must have previous medical office experience and proven leadership skills. Proficiency in Microsoft Office Suite is essential.

Qualifications

• Previous medical office experience preferred; previous leadership experience strongly preferred.
• Minimum of 1 year in a customer-facing role or equivalent education and experience.
• Favorable result on background check as required by state.
• Must provide proof of identity and right to work in the United States.
• ABO and NCLE certifications preferred but not required.

Responsibilities

• Execute Total Patient Experience (TPE) effectively.
• Maintain relationships with doctors associated with office.
• Enforce corporate policies and procedures.
• Motivate team members by communicating positively.
• Assist in day-to-day office operations and monitor flow.
• Guide office team to success through support and coaching.
• Handle team and patient questions in Office Manager's absence.

Skills

Interpersonal skills

Leadership skills

Communication skills

Customer service

Team management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

EyeCare Associates, Inc. is seeking an Assistant Office Manager to lead efforts in patient experience and office operations. The role requires a leader with strong business acumen and a focus on developing a goal-oriented team.

Responsibilities include executing the Total Patient Experience, maintaining relationships with doctors, and motivating team members. Candidates must have previous medical office experience and proven leadership skills. Proficiency in Microsoft Office Suite is essential.