Assistant Office Manager - Patient-Focused Leader

Eye Care Partners Career Opportunities; Vestavia Hills (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners seeks an Assistant Office Manager to lead a patient-focused team and optimize the daily operations of a medical office. The role emphasizes strong business acumen, staff development, and adherence to corporate policies to enhance the Total Patient Experience.

Ideal candidates bring medical office experience, leadership skills, and a customer-service orientation, with a commitment to helping physicians deliver high-quality eye care and service excellence.

Qualifications

• Previous medical office experience preferred.
• Previous leadership experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office.
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.

Skills

Leadership experience

Customer service

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Assistant Office Manager to lead a patient-focused team and optimize the daily operations of a medical office. The role emphasizes strong business acumen, staff development, and adherence to corporate policies to enhance the Total Patient Experience.

Ideal candidates bring medical office experience, leadership skills, and a customer-service orientation, with a commitment to helping physicians deliver high-quality eye care and service excellence.