Patient-First Medical Front Desk Specialist

Aletheia Health Partners; Watkinsville (GA); On-site; USD 38,000 - 45,000; Full time

Job summary

Aletheia Health and Wellness Center in Watkinsville, GA is seeking a Medical Front Desk Receptionist to join our community-focused clinic. The role emphasizes patient experience, strong interpersonal skills, and accurate records; you will check in patients, collect payments, schedule follow-ups, and support care coordination.

Ideal candidates have medical office experience, solid communication and tech skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous medical office experience preferred.
• Strong communication skills.
• Strong technology skills.
• Ability to multitask in an organized manner.

Responsibilities

• Greet patients upon arrival and check in, updating demographics and insurance as needed.
• Collect co-payments, deductibles, and outstanding balances.
• Manage check out, schedule follow-ups, and provide visit summaries.
• Answer calls, schedule appointments, and route messages to providers.
• Uphold HIPAA compliance and patient privacy.
• Support smooth clinic flow with care coordination and teamwork.
• Maintain a clean, welcoming waiting area for patients.

Skills

Communication skills

Tech proficiency

Multitasking

Customer service

Medical office experience

Job description

Aletheia Health and Wellness Center in Watkinsville, GA is seeking a Medical Front Desk Receptionist to join our community-focused clinic. The role emphasizes patient experience, strong interpersonal skills, and accurate records; you will check in patients, collect payments, schedule follow-ups, and support care coordination.

Ideal candidates have medical office experience, solid communication and tech skills, and the ability to multitask in a fast-paced environment.