Healthcare Front Desk & Patient Experience Specialist

Alpine Physician Partners; Loveland (CO); On-site; USD 34,000 - 42,000; Full time

Job summary

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to welcome patients and support a busy healthcare office. You will manage scheduling, payments, and data entry while ensuring excellent service and smooth operations.

The ideal candidate has strong communication skills, 1+ year of reception experience, and proficiency with MS Word, Outlook, Excel, and EMR systems. This on-site role offers a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of receptionist experience, preferably in healthcare.
• Proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts preferred).
• Excellent communication and courteous interaction with callers, physicians, and staff.
• Strong prioritization, multi-tasking, and attention to detail.

Responsibilities

• Greet and direct visitors, providing clear instructions and comfort.
• Handle copay collections, appointment scheduling, and reminder calls.
• Maintain patient files and verify data accuracy.
• Answer calls professionally, screen messages, and assist callers.
• Support office tasks: data entry, scheduling, forms, and correspondence.
• Keep reception area organized and office equipment maintained.
• Take on additional tasks as needed to support the team.
• Contribute to a positive patient experience from arrival to departure.

Skills

MS Word

Outlook

Excel

EMR systems

Strong communication

Organizational skills

Team player

Independent worker

Education

High school diploma or equivalent

Job description

Alpine Physician Partners is seeking a friendly Front Desk Receptionist to welcome patients and support a busy healthcare office. You will manage scheduling, payments, and data entry while ensuring excellent service and smooth operations.

The ideal candidate has strong communication skills, 1+ year of reception experience, and proficiency with MS Word, Outlook, Excel, and EMR systems. This on-site role offers a collaborative team environment.