Patient Concierge - Front Office Specialist

Wellstar Health System; Grovetown (GA); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Wellstar Health System is opening a new medical office in Georgia and seeks a Front Office Specialist to deliver exceptional patient service. The role involves greeting patients, registering at check-in/out, answering phones, scheduling appointments, handling payments, and performing administrative tasks that support clinic operations.

Ideal candidates have 2+ years of front-office experience in healthcare, strong computer skills, and knowledge of medical terminology.

Formación

• High School diploma or GED is required.
• 2+ years in a front-office admin role in healthcare preferred.
• Strong computer skills and basic medical terminology knowledge preferred.
• Familiarity with insurance filing and billing processes is a plus.

Responsabilidades

• Greet patients and guests in a warm, friendly manner.
• Answer calls and direct to appropriate personnel; schedule appointments.
• Assist with check-in/check-out and cash handling per policy.
• Balance daily transactions and manage receipts/postings.
• Coordinate with clinic staff for pharmaceutical reps and visits.

Conocimientos

Customer service

Phone skills

Cash handling

Scheduling

Multi-tasking

Teamwork

Educación

High School Diploma or GED

Herramientas

Experion

Microsoft Office

Descripción del empleo

Wellstar Health System is opening a new medical office in Georgia and seeks a Front Office Specialist to deliver exceptional patient service. The role involves greeting patients, registering at check-in/out, answering phones, scheduling appointments, handling payments, and performing administrative tasks that support clinic operations.

Ideal candidates have 2+ years of front-office experience in healthcare, strong computer skills, and knowledge of medical terminology.