Medical Front Desk Receptionist

Aletheia-Health-Partners; Watkinsville (GA); On-site; USD 30,000 - 38,000; Full time

Job summary

Aletheia Health and Wellness Center in Watkinsville, GA is seeking a Medical Front Desk Receptionist to join our community clinic. You will greet patients, verify demographics and insurance, collect payments, and coordinate scheduling while ensuring privacy and accurate records.

Ideal candidates have strong communication, tech skills, and the ability to multitask in a fast-paced environment. This is a full-time, on-site position with weekly hours posted and a focus on patient-centered care.

Qualifications

• Previous medical office experience preferred
• Strong communication skills
• Strong technology skills
• Ability to multitask in an organized manner

Responsibilities

• Greet patients upon arrival and check in, verifying demographics and insurance
• Collect co-pays and outstanding balances at time of service
• Manage patient checkout, scheduling follow-ups and visit summaries
• Answer calls, schedule appointments, and route messages to providers
• Uphold HIPAA compliance and privacy standards
• Collaborate with providers and staff to ensure smooth clinic flow
• Maintain a clean, welcoming waiting area for patients and visitors

Skills

Strong communication skills

Strong technology skills

Multitasking

Job description

Job Title: Medical Front Desk Receptionist

Employment Status: Full Time

Location: Aletheia Health & Wellness Center

Address: 1080 Experiment Station Rd Ste 400, Watkinsville, GA

Hours: Monday - Saturday 8am - 6pm Sunday 10am - 6pm

About the Company:

Aletheia Health and Wellness (AHW) is a locally owned clinic led by experienced medical providers who live and work in the Oconee community. The clinic serves Watkinsville, Oconee County, and nearby Clarke and Greene counties with primary and urgent care in a warm setting. Patients can expect shorter wait times, thoughtful conversations, and a coordinated plan that connects medical treatment, lifestyle support, and preventative care. AHW is intentionally small by design, allowing the team to know patients by name and tailor care to each individual's goals. aletheiahw.com

Job Description:

We're seeking a passionate and community engaged Medical Front Desk Receptionist to join our team at our clinic in Watkinsville, GA. The ideal candidate is someone who demonstrates strong interpersonal skills, is patient-experience focused, and has a passion to deliver high- quality healthcare to the surrounding community.

Essential Duties/Responsibilities:

• Greet patients upon arrival and execute proper check in procedures to ensure accurate patient records by verifying and updating demographics and insurance information
• Collect co-payments, deductibles, and outstanding balances at the time of service
• Manage the patient check out process, including scheduling follow ups and providing visit summaries.
• Manage all incoming and outgoing calls to answer inquiries, schedule appointments, and accurately route patients needs or clinical messages to appropriate providers,
• Uphold HIPAA compliance, patient privacy laws, and safety/ security guidelines
• Partner closely with providers and clinical support staff to ensure a smooth transition of care and clinic flow
• Maintain a clean, organized, and welcoming waiting area for all patients and visitors

Position Requirements:

• Previous medical office experience preferred
• Strong communication skills
• Strong technology skills
• Ability to multitask in an organized manner

Schedule Details:

• 40 hrs/week