Patient-First Medical Front Desk & Scheduling Lead

InterMed, P.A.; South Portland (ME); On-site; USD 34,000 - 42,000; Full time

Job summary

InterMed, P.A. is seeking a friendly front desk associate to greet patients, collect demographics and insurance information, and manage payments. You will ensure accurate data entry and help maintain an orderly reception area.

You will balance the cash drawer, assist the billing office, update the EMR, and schedule follow-ups while upholding HIPAA confidentiality and patient-centered service.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service to patients, colleagues and vendors.
• Ability to work independently and accurately.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficient with Windows-based computer applications.
• Flexibility and willingness to be a team member.
• Accurate typing, data entry, and transcription skills.

Responsibilities

• Greet incoming patients using friendly, respectful communication.
• Obtain and document up-to-date demographic and insurance information.
• Accept patient payments and document accordingly.
• Balance cash drawer and maintain accurate transaction batches on the credit card machine.
• Notify clinical staff that patient has arrived via the EMR and schedule follow-ups.
• Maintain HIPAA confidentiality per InterMed policies.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Typing

HIPAA knowledge

Team player

EMR familiarity

Education

High School diploma

Tools

EMR system

Windows applications

Credit card terminal

Job description

InterMed, P.A. is seeking a friendly front desk associate to greet patients, collect demographics and insurance information, and manage payments. You will ensure accurate data entry and help maintain an orderly reception area.

You will balance the cash drawer, assist the billing office, update the EMR, and schedule follow-ups while upholding HIPAA confidentiality and patient-centered service.