Patient Care Front Desk Specialist

Intermed; Westbrook (ME); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

InterMed is seeking a front desk administrator to serve as the first contact for patients. You will manage check-in/check-out, schedule follow-ups and ancillary appointments, collect payments, and maintain accurate patient records using the EMR.

Responsibilities include updating demographics, insurance information, and scanning for patient packets while ensuring HIPAA compliance and confidential handling of information.

Qualifikationen

• High School diploma or equivalent required.
• Excellent customer service skills and professional communication.
• Ability to work independently and accurately.
• Strong organizational and multitasking abilities.
• Proficient with Windows-based computer applications.

Aufgaben

• Greet incoming patients using friendly, respectful communication.
• Obtain and document up-to-date demographic information and insurance details.
• Accept patient payments and document accordingly; balance cash drawer.
• Maintain accurate transaction batches on credit card machines and assist billing with resolutions.
• Notify clinical staff upon patient arrival via the EMR and coordinate follow-up appointments.

Kenntnisse

Front desk

Customer service

Data entry

HIPAA compliance

Windows applications

Ausbildung

High School diploma

Jobbeschreibung

InterMed is seeking a front desk administrator to serve as the first contact for patients. You will manage check-in/check-out, schedule follow-ups and ancillary appointments, collect payments, and maintain accurate patient records using the EMR.

Responsibilities include updating demographics, insurance information, and scanning for patient packets while ensuring HIPAA compliance and confidential handling of information.