Medical Front Desk & Scheduling Specialist

InterMed, P.A.; Portland (ME); On-site; USD 33,000 - 41,000; Full time

Job summary

InterMed, P.A. in Portland, ME is seeking a friendly front desk receptionist to be the first point of contact for patients. You will check patients in/out, schedule follow-up and ancillary appointments, collect payments, and maintain accurate patient records.

The role requires excellent customer service, strong organization, and the ability to work independently in a busy clinical setting. Familiarity with EMR systems and billing processes is preferred.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to work independently and accurately.
• Strong organizational and multitasking abilities.
• Experience with Windows-based applications.
• HIPAA compliance awareness.

Responsibilities

• Greet incoming patients and provide courteous, respectful service.
• Handle patient check-in/check-out and schedule follow-up/ancillary appointments.
• Accept patient payments and document transactions.
• Maintain accurate patient records and up-to-date demographics.
• Notify clinical staff of patient arrival and any delays.
• Balance cash drawer and manage credit card batches.
• Assist billing with issue resolution as needed.
• Maintain confidentiality per HIPAA guidelines.

Skills

Customer service

Communication

Multitasking

Data entry

HIPAA compliance

Team player

Education

High School diploma or equivalent

Tools

EMR system

Billing software

Job description

InterMed, P.A. in Portland, ME is seeking a friendly front desk receptionist to be the first point of contact for patients. You will check patients in/out, schedule follow-up and ancillary appointments, collect payments, and maintain accurate patient records.

The role requires excellent customer service, strong organization, and the ability to work independently in a busy clinical setting. Familiarity with EMR systems and billing processes is preferred.