Patient Experience Front Desk Specialist

InterMed; Yarmouth (ME); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

InterMed in Maine seeks a friendly front desk receptionist to be the first point of contact for patients. You will manage check-in/out, schedule follow-ups and ancillary appointments, collect payments, and maintain accurate patient records.

You will coordinate with billing and clinical staff, handle inquiries, and ensure HIPAA compliance while delivering high-quality, patient-centered service in a busy primary care setting.

Qualifikationen

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to work independently and accurately.
• Strong organizational and multitasking abilities.
• Proficient with Windows-based computer applications.
• Experience with EMR and scheduling systems is a plus.

Aufgaben

• Greet patients and manage front desk communications.
• Check in/out patients and collect payments.
• Schedule follow-up and ancillary appointments.
• Maintain accurate patient records and confidentiality.
• Assist billing and notify staff of patient arrivals.
• Answer phones with proper etiquette and triage inquiries.
• Assist with scanning, printing, and mailing patient packets.
• Use scheduling and EMR systems to coordinate care.

Kenntnisse

Customer service

Communication skills

Organization

Multitasking

Data entry

Typing

Independent work

Teamwork

Ausbildung

High School diploma

Tools

EMR system

Scheduling software

Windows-based computers

Jobbeschreibung

InterMed in Maine seeks a friendly front desk receptionist to be the first point of contact for patients. You will manage check-in/out, schedule follow-ups and ancillary appointments, collect payments, and maintain accurate patient records.

You will coordinate with billing and clinical staff, handle inquiries, and ensure HIPAA compliance while delivering high-quality, patient-centered service in a busy primary care setting.