Medical Front Desk & Scheduling Specialist

Iampro; Pittsburgh (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Job summary

Iampro in Pittsburgh is seeking a Medical Front Desk Specialist to warmly greet patients, manage check-in processes, and support a smooth visit. You will coordinate appointments, verify insurance information, and maintain accurate medical records to ensure a welcoming, organized front office.

The role emphasizes excellent customer service, flexibility, and proactive communication with the Administrator to address office issues and improve patient experiences.

Qualifications

• Greeting patients on the telephone and in person; provide a welcoming experience.
• Assist with scheduling and calendar management to keep physician visits on track.

Responsibilities

• Greet patients on the telephone and in person and ensure they feel welcome.
• Manage return and outgoing appointments and daily scheduling corrections to keep the physician's schedule running smoothly.
• Balance route slips for charges and payments and prepare daily deposit slips.
• Maintain medical record files and assist with front desk operations.
• Set a good example to others; raise office issues to the Administrator with suggested solutions.

Job description

Iampro in Pittsburgh is seeking a Medical Front Desk Specialist to warmly greet patients, manage check-in processes, and support a smooth visit. You will coordinate appointments, verify insurance information, and maintain accurate medical records to ensure a welcoming, organized front office.

The role emphasizes excellent customer service, flexibility, and proactive communication with the Administrator to address office issues and improve patient experiences.