Patient-First Clinic Admin Specialist

Fresenius Medical Care; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care in West Palm Beach, FL seeks an organized Administrative/Secretary role to support clinic operations and front desk activities. The position involves greeting patients, handling calls, coordinating scheduling and admissions, and maintaining patient confidentiality in a fast-paced clinical setting.

Ideal candidates have a High School diploma or GED, strong Microsoft Office skills, excellent communication, and the ability to multitask across administrative tasks and travel

Qualifications

• Knowledge of office procedures required.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally.
• Maintain a professional environment at all times; monitor reception and waiting areas.
• Distribute incoming mail.
• Obtain necessary signatures for admissions data processing.
• Ensure patient confidentiality at all times.
• Maintain accurate records of hospitalization and patient travel for scheduling.
• Prepare medical records for facsimile or mail related to travel and transplant.
• Coordinate with Clinical Manager on transfers and confirmations.
• Enter data into Crown Web and perform monthly insurance card scanning.

Skills

Microsoft Office

Office procedures

Communication skills

Multitasking

Time management

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care in West Palm Beach, FL seeks an organized Administrative/Secretary role to support clinic operations and front desk activities. The position involves greeting patients, handling calls, coordinating scheduling and admissions, and maintaining patient confidentiality in a fast-paced clinical setting.

Ideal candidates have a High School diploma or GED, strong Microsoft Office skills, excellent communication, and the ability to multitask across administrative tasks and travel