Patient Financial Services Specialist II

Washington University; St. Louis (MO); On-site; USD 23,887 - 34,991; Full time

Benefits offered by this job

U-Pass transportation assistance

Up to 22 days of vacation

Competitive health insurance packages

Tuition reimbursement for employees and their families

Job summary

Washington University in St. Louis seeks a Patient Billing/Services Representative II to obtain insurance information and counsel patients on financial assistance. This role involves excellent customer service in a fast-paced setting focused on patient care and teamwork.

The ideal candidate has at least 3 years of experience in billing systems and must acquire Basic Life Support certification within a month of hire. Join us for a fulfilling career with no weekends or holidays.

Qualifications

• 3 years of experience in billing systems and third-party claims or customer service.
• Basic Life Support certification must be obtained within one month of hire.

Responsibilities

• Obtains insurance information from patients and counsels on financial assistance.
• Registers all new patients and assists with form completion.
• Calls patients with appointment reminders and obtains necessary forms.

Skills

Customer Service

Medical Billing and Coding

Interpersonal Communication

Effective Written Communication

Organizing

Education

High school diploma or equivalent

Tools

Epic EHR

Job description

Washington University in St. Louis seeks a Patient Billing/Services Representative II to obtain insurance information and counsel patients on financial assistance. This role involves excellent customer service in a fast-paced setting focused on patient care and teamwork.

The ideal candidate has at least 3 years of experience in billing systems and must acquire Basic Life Support certification within a month of hire. Join us for a fulfilling career with no weekends or holidays.