Patient Financial Services Specialist – Front Desk & Billing

Banner Health; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Banner Health is seeking a Patient Financial Services representative to support Banner University Medical Center-Phoenix in a day shift role. You will coordinate patient flow, handle registrations, verify insurance, collect co-pays and provide financial guidance to patients to maximize reimbursement.

This position emphasizes accuracy, customer service, and adherence to policy. The role requires strong communication skills, data entry accuracy, and the ability to work in a fast-paced clinic

Qualifications

• Ability to handle data entry with accuracy and speed.
• Verifies insurance eligibility and benefits for services.
• Communicates clearly with patients, families and staff.

Responsibilities

• Register patients and collect demographic and insurance data.
• Verify coverage, obtain referrals/authorizations when required.
• Explain financial policies and collect patient liability. Maintain cash drawer.

Skills

Customer service

Communication

Data entry

Phone support

Insurance verification

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Banner Health is seeking a Patient Financial Services representative to support Banner University Medical Center-Phoenix in a day shift role. You will coordinate patient flow, handle registrations, verify insurance, collect co-pays and provide financial guidance to patients to maximize reimbursement.

This position emphasizes accuracy, customer service, and adherence to policy. The role requires strong communication skills, data entry accuracy, and the ability to work in a fast-paced clinic