Patient Financial Services & Registration Specialist

Banner Health; United States; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Job summary

Banner Health in Buckeye, AZ is seeking a Patient Financial Services Representative to support patient flow, registration, and financial counseling. This role focuses on verifying insurance, collecting patient liabilities, and guiding patients through payment options in a fast-paced clinic setting.

Responsibilities include scheduling, data entry, posting payments, and ensuring compliance with policies while delivering excellent customer service to patients and families.

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or insurance processes preferred.
• Ability to multitask with minimal supervision.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Handle registration/check-in and data entry with patient information.
• Verify insurance eligibility and pre-certifications/referrals.
• Collect patient liability and explain financial policies to patients.
• Enter payments/charges and reconcile daily transactions.
• Schedule appointments and manage patient flow to maximize reimbursement.
• Provide excellent customer service via phone, email, and in-person interactions.
• Assist in handling patient records and comply with privacy policies.

Skills

Customer service

Interpersonal communication

Multitasking

Data entry

Education

High school diploma/GED

Tools

Office software

Job description

Banner Health in Buckeye, AZ is seeking a Patient Financial Services Representative to support patient flow, registration, and financial counseling. This role focuses on verifying insurance, collecting patient liabilities, and guiding patients through payment options in a fast-paced clinic setting.

Responsibilities include scheduling, data entry, posting payments, and ensuring compliance with policies while delivering excellent customer service to patients and families.