Patient Financial Navigator

Banner Health; Goodyear (AZ); On-site; USD 38,000 - 62,000; Full time

Job summary

Banner Medical Group Family Medicine and Pediatrics in Goodyear, AZ is seeking a Patient Financial Services professional to manage registration, check-in/check-out, verify insurance, and guide patients through financial responsibilities.

You will post payments, coordinate with payors, schedule visits, and deliver clear financial policies while providing compassionate service that supports patients' access to care.

Qualifications

• Requires 1+ year of patient financial services, insurance, or billing experience.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with common office software and attention to detail.

Responsibilities

• Handle registration/check-in and data entry with accuracy.
• Verify insurance coverage and document eligibility.
• Collect patient liability and explain financial policies to patients.
• Post payments/charges and reconcile daily transactions.
• Schedule appointments and manage patient flow to maximize reimbursement.
• Respond to patient questions via phone, email, or in person.
• Assist with patient records requests and maintain compliance with privacy policies.

Skills

Insurance verification

Patient registration

Cash handling

Customer service

Data entry

Education

High school diploma

Tools

Microsoft Office

Billing software

Job description

Banner Medical Group Family Medicine and Pediatrics in Goodyear, AZ is seeking a Patient Financial Services professional to manage registration, check-in/check-out, verify insurance, and guide patients through financial responsibilities.

You will post payments, coordinate with payors, schedule visits, and deliver clear financial policies while providing compassionate service that supports patients' access to care.