Patient Financial Care Specialist

Banner Health; Buckeye (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Banner Health is seeking a Patient Financial Services Representative in Buckeye, AZ. The position focuses on patient registration, insurance verification, and financial counseling to optimize reimbursement.

You will handle payments, schedule visits, and assist patients with records while delivering excellent service in a busy clinic setting. The role requires strong communication skills, multitasking ability, and proficiency with common office software.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Knowledge of patient financial services or insurance processes.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficiency in common office software (word processing, spreadsheets, databases).
• Arizona Fingerprint Clearance Card and Arizona Criminal History Affidavit required at hire.

Responsibilities

• Perform registration/check-in and data entry, collect signatures, and generate population health summaries.
• Verify insurance eligibility and obtain pre-certifications, referrals, and authorizations.
• Calculate and collect patient liability; explain financial policies and payment options.
• Enter payments/charges and perform daily reconciliation; balance cash drawer and prepare deposits.
• Schedule appointments and manage patient flow to maximize reimbursement.
• Provide courteous patient interactions via phone, email, or in person and coordinate with care teams.
• Assist with requests for patient records and support in-clinic tasks as needed.

Skills

Interpersonal communication

Oral communication

Written communication

Multitasking

Independent work

Education

High school diploma/GED

Arizona Fingerprint Clearance Card

Arizona Criminal History Affidavit

Tools

Office software

Word processing

Spreadsheet

Database software

Job description

Banner Health is seeking a Patient Financial Services Representative in Buckeye, AZ. The position focuses on patient registration, insurance verification, and financial counseling to optimize reimbursement.

You will handle payments, schedule visits, and assist patients with records while delivering excellent service in a busy clinic setting. The role requires strong communication skills, multitasking ability, and proficiency with common office software.