Patient Financial Resolution Specialist

WVU Medicine; United States; Presencial; USD 36 000 - 60 000; Tempo integral

Resumo da oferta

West Virginia University Health System is seeking a Financial Counselor-Cashier to interview patients, determine financial needs, and help formulate plans for financial resolution. Responsibilities include educating patients on benefits, Medicaid processes, and posting payments to accounts.

Ideal candidates have a high school diploma and at least two years in healthcare, with strong communication and cash-handling skills. The role supports billing and financial policies across hospital services.

Qualificações

• High school diploma or equivalent required.
• Two years’ experience in a healthcare setting preferred.
• Ability to educate patients on benefits and Medicaid processes.

Responsabilidades

• Interviews patients to assess financial counseling needs and plan resolution.
• Uses CPT codes to estimate procedure costs.
• Determine patient eligibility for Medicaid or special programs.

Conhecimentos

Patient interviewing

Financial counseling

Cash handling

Communication skills

Formação académica

High school diploma or equivalent

Ferramentas

Registration systems

CPT coding knowledge

Descrição da oferta de emprego

West Virginia University Health System is seeking a Financial Counselor-Cashier to interview patients, determine financial needs, and help formulate plans for financial resolution. Responsibilities include educating patients on benefits, Medicaid processes, and posting payments to accounts.

Ideal candidates have a high school diploma and at least two years in healthcare, with strong communication and cash-handling skills. The role supports billing and financial policies across hospital services.