Patient Financial Counselor & Billing Specialist

WVU Medicine; Gassaway (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

West Virginia University Health System is seeking a Financial Counselor-Cashier to interpret financial policies, prepare fee estimates, and educate patients on their financial liability. The role also handles posting payments and cash reconciliation with the patient accounts system and accounting department.

The position requires a high school diploma or equivalent, with preferred 2 years of healthcare experience.

Qualifications

• High school diploma or equivalent.
• Two years’ experience in a healthcare setting preferred.

Responsibilities

• Interviews patients to determine financial counseling needs and plans for financial resolution.
• Uses CPT codes to estimate procedure costs.
• Determines Medicaid eligibility or payment arrangements based on policy.
• Educates patients on benefits, liability, and Medicaid application process.
• Informs patients of billing practices and their rights and responsibilities.

Skills

Financial counseling

Cash handling

Patient billing

Interviews

Education

High school diploma or equivalent

Tools

Registration system

Billing software

CPT knowledge

Job description

West Virginia University Health System is seeking a Financial Counselor-Cashier to interpret financial policies, prepare fee estimates, and educate patients on their financial liability. The role also handles posting payments and cash reconciliation with the patient accounts system and accounting department.

The position requires a high school diploma or equivalent, with preferred 2 years of healthcare experience.