Patient Billing & Collections Specialist

WVU Medicine; West Virginia; On-site; USD 34,000 - 40,000; Full time

Job summary

SYSTEM West Virginia University Health System is seeking a Billing Specialist to accurately post payments and adjustments, resolve patient billing concerns, and implement collection policies. The role includes interviewing patients for payment arrangements and assisting with charity options, while ensuring accounts are balanced efficiently.

Ideal candidates have at least 1 year in a healthcare setting and 1 year of customer service experience, with strong communication skills and familiarity

Qualifications

• High school diploma or equivalent required.
• 1 year experience in healthcare setting preferred.
• 1 year previous customer service experience preferred.

Responsibilities

• Accurately posts data (payments, adjustments) as needed.
• Resolves patient billing and third party payer concerns.
• Interviews & Counsels patients for payment arrangements.
• Works with patients to resolve account balances.

Skills

Customer service

Healthcare experience

Communication

Education

High school diploma or equivalent

Job description

SYSTEM West Virginia University Health System is seeking a Billing Specialist to accurately post payments and adjustments, resolve patient billing concerns, and implement collection policies. The role includes interviewing patients for payment arrangements and assisting with charity options, while ensuring accounts are balanced efficiently.

Ideal candidates have at least 1 year in a healthcare setting and 1 year of customer service experience, with strong communication skills and familiarity