Patient Billing & Collections Specialist

WVU Medicine; United States; Remote; USD 35,000 - 45,000; Full time

Job summary

WVU Medicine is looking for a candidate responsible for resolving patient billing concerns while implementing collection policies. Responsibilities include posting data accurately, communicating with management, and counseling patients for payment arrangements.

The ideal candidate will have at least one year of healthcare experience and customer service skills. This role demands excellent communication and knowledge of medical terms, along with a high school diploma.

Qualifications

• Minimum one year experience in a healthcare setting.
• One year previous customer service experience.

Responsibilities

• Accurately posts data (payments, adjustments) as needed.
• Resolves patient billing and third party payer concerns.
• Interviews and counsels patients for payment arrangements.

Skills

Professional Interactions

Excellent communication skills

Knowledge of medical terminology

Customer service relations

Analytical skills

Knowledge of collection procedures

Knowledge of Fair Debt Collection Act

Microsoft Word and Excel

Education

High school diploma or equivalent

Job description

WVU Medicine is looking for a candidate responsible for resolving patient billing concerns while implementing collection policies. Responsibilities include posting data accurately, communicating with management, and counseling patients for payment arrangements.

The ideal candidate will have at least one year of healthcare experience and customer service skills. This role demands excellent communication and knowledge of medical terms, along with a high school diploma.