Patient Financial Navigator - Orthopedics (Day Shift)

Banner Health; United States; Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Banner Health in Sun City West, AZ is seeking a Patient Financial Services professional to guide patients through registration, check-in, and billing steps, while explaining insurance coverage and authorization needs.

The role emphasizes clear communication and accurate data entry to maximize reimbursement and minimize patient confusion. Responsibilities include verifying benefits, collecting patient liabilities, posting payments, and maintaining compliance with policies.

Qualifikationen

• High school diploma or GED required.
• Knowledge of patient financial services processes and insurance basics.
• Strong interpersonal, oral and written communication skills.

Aufgaben

• Answers phones, schedules appointments and handles registration/check-in.
• Verifies insurance benefits, validates referrals/authorizations and collects patient liabilities.
• Posts payments/charges and balances cash at day end.
• Guides patients on financial policies and payment options.
• Maintains compliance with organizational policies and privacy regulations.

Kenntnisse

Customer service

Communication

Attention to detail

Ausbildung

High school diploma

Jobbeschreibung

Banner Health in Sun City West, AZ is seeking a Patient Financial Services professional to guide patients through registration, check-in, and billing steps, while explaining insurance coverage and authorization needs.

The role emphasizes clear communication and accurate data entry to maximize reimbursement and minimize patient confusion. Responsibilities include verifying benefits, collecting patient liabilities, posting payments, and maintaining compliance with policies.