Orthopedics Patient Financial Navigator

Banner Health; Sun City (AZ); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

Banner Health is seeking a Patient Financial Services Representative in Orthopedics to manage patient registration, insurance verification, and financial counseling. You will handle check-in/out, explain coverage, and maximize reimbursements while guiding patients through payment options.

The role requires strong communication and organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifikationen

• High school diploma or GED required.
• Experience in patient financial services or insurance collections preferred.
• Ability to verify insurance coverage and obtain pre-certifications.
• Strong multitasking and communication skills.
• Proficiency with common office software (e.g., MS Office).

Aufgaben

• Handle registration/check-in processes and data entry.
• Verify insurance eligibility and validate referrals/authorizations.
• Calculate and collect patient liability; explain payment options and resources.
• Enter payments/charges and perform daily reconciliation.
• Schedule appointments and optimize patient flow; confirm next-day visits.
• Provide proactive customer service via phone, email, and in person.
• Assist with patient records requests per policy and compliance requirements.

Kenntnisse

Interpersonal skills

Communication

Organizational skills

Attention to detail

Customer service

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Banner Health is seeking a Patient Financial Services Representative in Orthopedics to manage patient registration, insurance verification, and financial counseling. You will handle check-in/out, explain coverage, and maximize reimbursements while guiding patients through payment options.

The role requires strong communication and organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.