Orthopedics Patient Financial Navigator (Day Shift)

Banner Health; Sun City West (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Banner Health’s Orthopedics team is seeking a Patient Financial Services professional to manage patient registration, check-in/out, and financial guidance. You will verify insurance, collect patient liability, and maximize reimbursement while maintaining compliant, patient-focused service.

This role supports the BBWMC/BDWMC Ortho-Clinic and coordinates with providers to ensure smooth patient flow and accurate billing. Monday–Friday, 7:30am–4pm in Sun City West, AZ.

Qualifications

• High school diploma or GED required.
• Experience in patient financial services, collecting processes, or insurance industry.
• Ability to multitask with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with MS Office, including Word, Excel, and databases.

Responsibilities

• Performs registration/check-in, data entry, intake forms, and signatures.
• Verifies insurance eligibility, pre-certifications, referrals, and authorizations.
• Calculates and collects patient liability and explains financial policies.
• Posts payments/charges and reconciles daily cash.
• Schedules appointments and manages patient flow.
• Provides excellent customer service to patients and care teams.

Skills

Interpersonal skills

Oral communication

Written communication

Office software

Multitasking

Education

High school diploma or GED

Tools

MS Office

Database software

Job description

Banner Health’s Orthopedics team is seeking a Patient Financial Services professional to manage patient registration, check-in/out, and financial guidance. You will verify insurance, collect patient liability, and maximize reimbursement while maintaining compliant, patient-focused service.

This role supports the BBWMC/BDWMC Ortho-Clinic and coordinates with providers to ensure smooth patient flow and accurate billing. Monday–Friday, 7:30am–4pm in Sun City West, AZ.