Patient Financial Navigator II

UF Health; Gainesville (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Patient Financial Counselor to help patients understand and manage financial responsibilities for medical care. You will verify insurance coverage, explain benefits, and coordinate payment plans or financial assistance programs to ensure accurate and updated accounts.

You will educate patients on available financial resources, monitor balances, and document all interactions and arrangements, collaborating with healthcare providers and billing departments to

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 3+ years in patient financial counseling or account management.
• Knowledge of healthcare billing regulations and patient privacy standards.

Responsibilities

• Assist patients in understanding and managing financial responsibilities related to medical care.
• Verify insurance coverage and explain benefits to patients.
• Coordinate payment plans and financial assistance programs.
• Resolve billing inquiries and collaborate with providers and billing departments.
• Educate patients on available financial resources.
• Monitor outstanding balances and document interactions and arrangements.

Skills

Interpersonal skills

Communication

Customer service

Education

High school diploma or equivalent

College coursework preferred

Job description

UF Health in Gainesville, FL seeks a Patient Financial Counselor to help patients understand and manage financial responsibilities for medical care. You will verify insurance coverage, explain benefits, and coordinate payment plans or financial assistance programs to ensure accurate and updated accounts.

You will educate patients on available financial resources, monitor balances, and document all interactions and arrangements, collaborating with healthcare providers and billing departments to