Patient Financial Counselor & Billing Specialist

UF Health; Gainesville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

UF Health is seeking a billing specialist to support professional services billing and collections. The role requires entering charges, applying CPT/diagnosis rules, and maximizing collections while verifying insurance and obtaining authorizations.

The position involves reviewing patient accounts, providing financial counseling, and resolving front-end edits or rejections. Collaboration with internal and external customers is essential, with potential float to other UFHP practices as needed.

Qualifications

• High school diploma or equivalent required.
• Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections.
• Knowledge of CPT and diagnosis coding preferred.
• Experience with the EPIC system preferred.
• A four-year degree may substitute for two years of required financial or physician office experience.
• An associate degree or equivalent coursework may substitute for one year of required experience.

Responsibilities

• Enter charges and apply coding/billing rules.
• Maximize collections and verify insurance.
• Obtain authorizations for services and review patient account detail.
• Provide financial counseling to patients and resolve front-end edits or rejections.
• Interact with internal and external customers and may float to other UFHP practices.

Skills

Communication skills

Organization

Problem solving

Customer service

Team collaboration

Education

High school diploma

Associate degree or coursework equivalent

Tools

EPIC system

Job description

UF Health is seeking a billing specialist to support professional services billing and collections. The role requires entering charges, applying CPT/diagnosis rules, and maximizing collections while verifying insurance and obtaining authorizations.

The position involves reviewing patient accounts, providing financial counseling, and resolving front-end edits or rejections. Collaboration with internal and external customers is essential, with potential float to other UFHP practices as needed.