Patient Financial Navigator

MedCura Health, Inc.; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

MedCura Health, Inc. is seeking a compassionate Financial Counselor to help patients understand and manage their financial responsibilities for affordable care. You will guide patients through insurance options, Medicaid enrollment, and available financial assistance, ensuring clear, empathetic communication.

Join a dedicated healthcare team committed to patient-centered support, accurate record-keeping, and staying current with insurance policies and community resources.

Qualifications

• Proven experience in financial counseling, social work, or related healthcare support roles.
• Strong understanding of insurance plans, Medicaid, and financial assistance programs.
• Excellent communication and interpersonal skills, with a compassionate approach.
• Ability to explain complex financial information clearly and empathetically.
• Detail-oriented with strong organizational skills.

Responsibilities

• Assist patients in understanding their insurance coverage, payment options, and available financial assistance programs.
• Educate patients about their financial responsibilities related to their care.
• Support patients in enrolling in Medicaid, sliding fee scales, and other community resources.
• Collaborate with healthcare providers and administrative staff to facilitate smooth financial processes.
• Maintain accurate and confidential patient financial records.
• Stay informed about changes in insurance policies, government programs, and community resources relevant to patient care.

Skills

Financial counseling

Insurance knowledge

Empathy & communication

Healthcare billing knowledge

Organization

Medicaid knowledge

Detail-oriented

Education

High school diploma or equivalent

Certification in social work/healthcare administration

Tools

Billing software

Medicaid enrollment systems

Job description

MedCura Health, Inc. is seeking a compassionate Financial Counselor to help patients understand and manage their financial responsibilities for affordable care. You will guide patients through insurance options, Medicaid enrollment, and available financial assistance, ensuring clear, empathetic communication.

Join a dedicated healthcare team committed to patient-centered support, accurate record-keeping, and staying current with insurance policies and community resources.