Patient Financial Navigator - Hospital Billing

CMC Phoenix; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

College Medical Center Phoenix is seeking a Financial Counselor to monitor patient accounts, verify insurance, and communicate out-of-pocket expenses. You will also oversee POS collections, maintain records, and assist patients with billing questions.

Scheduled Shift: Monday – Friday | Day Shift. Ideal candidates will have basic computer skills and experience in medical billing, with MAB certification due within 90 days and a Level One Fingerprint Clearance Card.

Qualifications

• Basic computer skills including Word, Excel, and PowerPoint.
• Three months of experience in patient registration, medical billing and coding, or related healthcare field preferred.
• Ability to communicate professionally with patients, guests, and hospital departments.
• Professional appearance and demeanor.

Responsibilities

• Register patients and maintain complete patient and insurance information.
• Verify insurance benefits, coverage, authorizations, and patient financial responsibility.
• Review patient accounts for accuracy and correct missing information.
• Monitor POS collections and collect co-pays, deductibles, and co-insurance.
• Provide financial counseling and explain payment responsibilities and hospital policies to patients.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Basic computer skills

Communication

Professional appearance

Education

MAB certification

Level One Fingerprint Clearance Card

Tools

Microsoft Word

Excel

PowerPoint

Job description

College Medical Center Phoenix is seeking a Financial Counselor to monitor patient accounts, verify insurance, and communicate out-of-pocket expenses. You will also oversee POS collections, maintain records, and assist patients with billing questions.

Scheduled Shift: Monday – Friday | Day Shift. Ideal candidates will have basic computer skills and experience in medical billing, with MAB certification due within 90 days and a Level One Fingerprint Clearance Card.