Patient Financial Navigator

HonorHealth; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

HonorHealth in Phoenix, AZ seeks a Pre-Registration specialist in Billing and Revenue Cycle to establish accounts for scheduled patients, gather demographics and insurance details, and secure pre-authorization with accuracy.

The role emphasizes collecting patient responsibility, offering financial counseling, and ensuring compliance with Medicare and payer requirements; prior experience in hospital registration or billing is preferred.

Qualifications

• High School Diploma or GED is required.
• Associate's Degree in related healthcare field is preferred.
• 1 year in healthcare field including medical office insurance/front desk, hospital registration, hospital business office (billing or collections) is required.

Responsibilities

• Verifies patients' insurance coverage, eligibility, and financial obligation for all scheduled services, documenting in the system.
• Creates/updates hospital account and enters patient demographics and insurance information in the hospital information system after scheduling.
• Contacts patients to verify demographic information and to perform financial counseling prior to time of service.

Education

High School Diploma or GED - Required

Associate's Degree in related healthcare field - Preferred

Job description

HonorHealth in Phoenix, AZ seeks a Pre-Registration specialist in Billing and Revenue Cycle to establish accounts for scheduled patients, gather demographics and insurance details, and secure pre-authorization with accuracy.

The role emphasizes collecting patient responsibility, offering financial counseling, and ensuring compliance with Medicare and payer requirements; prior experience in hospital registration or billing is preferred.