Remote Financial Counselor — Patient Billing & Aid

Cancer & Blood Specialists of Arizona; Casa Grande (AZ); On-site; USD 26,174 - 45,460; Full time

Job summary

Cancer & Blood Specialists of Arizona is seeking a Financial Counselor to coordinate patient payments, financial assistance, and insurance verification. The role involves ensuring accurate benefits data in EMR and billing software, and supporting pre-certification and prior authorization processes.

Applicants should have healthcare experience and strong communication skills, with proficiency in MS Office and familiarity with medical terminology and coding.

Qualifications

• Minimum two years of healthcare experience.
• Experience with pre-certification and prior authorization processes.
• Knowledge of medical terminology, ICD9/10 and CPT codes.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate pre-certification and prior authorization with insurance companies, including peer-to-peer and appeals.
• Review patient schedules to establish financial responsibility for upcoming visits or treatments.
• Assess treatment plans for active insurance benefits and patient liability; communicate variances to providers.
• Gather information for patient assistance programs and grant-funded services as needed.
• Explain forms, payment plans, and assistance applications to patients; secure necessary paperwork.

Skills

Healthcare customer service

Medical terminology

Insurance verification

Pre-certification

Prior authorization

Cash handling

Communication skills

MS Office

Time management

Team collaboration

Education

High school diploma or GED

Tools

EMR systems

Billing software

Job description

Cancer & Blood Specialists of Arizona is seeking a Financial Counselor to coordinate patient payments, financial assistance, and insurance verification. The role involves ensuring accurate benefits data in EMR and billing software, and supporting pre-certification and prior authorization processes.

Applicants should have healthcare experience and strong communication skills, with proficiency in MS Office and familiarity with medical terminology and coding.