Patient Financial Navigator (Bonus Eligible)

Chicago Behavioral Hospital; Des Plaines (IL); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Company-paid life insurance

Vision insurance

Dental insurance

Paid time off

Paid holidays

On-site cafeteria + discounted meals

Free parking

Employee engagement events

Job summary

Chicago Behavioral Hospital in Des Plaines, Illinois is seeking a Patient Registration Specialist to ensure accurate financial arrangements and patient accounts. You will meet with patients and families to verify insurance benefits and collect financial responsibility, and you will coordinate data across departments to support timely payments.

This full-time role offers a comprehensive benefits package and opportunities to contribute to reliable revenue cycle operations within a compassionate

Qualifications

• High School diploma or equivalent; college degree preferred.
• At least 1 year in a hospital business office; psychiatric services preferred.
• Experience interpreting insurance coverage, copays, and deductibles.

Responsibilities

• Confirm insurance benefits and discuss/collect patient financial responsibility.
• Coordinate and communicate patient account data across departments.
• Assist with discharge planning to minimize non-payment risks.
• Provide ongoing patient benefit information for next level of care.
• Obtain hardship documentation and verify eligibility with Equifax reports.
• Follow up on payment plans to keep accounts current.
• Scan signed documentation into patient accounts.

Skills

Insurance verification

Cash collection

Financial counseling

Patient data entry

Education

High School diploma

College degree preferred

Job description

Chicago Behavioral Hospital in Des Plaines, Illinois is seeking a Patient Registration Specialist to ensure accurate financial arrangements and patient accounts. You will meet with patients and families to verify insurance benefits and collect financial responsibility, and you will coordinate data across departments to support timely payments.

This full-time role offers a comprehensive benefits package and opportunities to contribute to reliable revenue cycle operations within a compassionate