Patient Registration Specialist

Chicago Behavioral Hospital; Des Plaines (IL); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Company-paid life insurance

Vision insurance

Dental insurance

Paid time off

Paid holidays

On-site cafeteria + discounted meals

Free parking

Employee engagement events

Job summary

Chicago Behavioral Hospital in Des Plaines, Illinois is seeking a Patient Registration Specialist to ensure accurate financial arrangements and patient accounts. You will meet with patients and families to verify insurance benefits and collect financial responsibility, and you will coordinate data across departments to support timely payments.

This full-time role offers a comprehensive benefits package and opportunities to contribute to reliable revenue cycle operations within a compassionate

Qualifications

• High School diploma or equivalent; college degree preferred.
• At least 1 year in a hospital business office; psychiatric services preferred.
• Experience interpreting insurance coverage, copays, and deductibles.

Responsibilities

• Confirm insurance benefits and discuss/collect patient financial responsibility.
• Coordinate and communicate patient account data across departments.
• Assist with discharge planning to minimize non-payment risks.
• Provide ongoing patient benefit information for next level of care.
• Obtain hardship documentation and verify eligibility with Equifax reports.
• Follow up on payment plans to keep accounts current.
• Scan signed documentation into patient accounts.

Skills

Insurance verification

Cash collection

Financial counseling

Patient data entry

Education

High School diploma

College degree preferred

Job description

JOIN OUR TEAM AS A PATIENT REGISTRATION SPECIALIST!Monthly Bonus Eligible!Schedule: Sunday- Thursday, Sunday 9a-5:30p, Monday- Thursday: 11a-7:30pYour Work Matters How will you make a difference?The Patient Registration Specialist plays a pivotal role at CBH, responsible for ensuring accurate financial arrangements and facilitating payment processes for patients.Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.Coordinate and ensure the current and accurate patient account data is communicated effectively across departments.Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.Follow up diligently on all payment plans to ensure accounts are current with timely payments.Document benefits and received payments by notating patient accounts.Scan all signed documentation into patient accounts.Perform additional duties as assigned by management.Your Experience Matters What we’re looking for:Education & Licensure: High School graduate or equivalent required; college degree preferred.Experience: Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services preferred. Cash collection experience preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred.Your Care Matters What we provide for our team:401(k) + matchingHealth insurance100% company-paid life insurance coverage up to 2x your annual salaryVision insuranceDental insurance100% company-paid long term disability insurancePaid time offPaid holidaysCafeteria on site + discounted mealsEmployee engagement eventsEmployee assistance programEmployee recognition programFree parkingWhat sets us apart:Career & training development opportunitiesDynamic and inclusive work environmentEngaged management team dedicated to your successA guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirationsDisclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Chicago Behavioral Hospital.Compensation:This is a full-time role and the expected compensation range for this role is $20.00 - $25.00 an hour. This position is eligible for a monthly bonus. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Registration Specialist!Get to know us Outstanding Care, Compassionate People, Unparalleled ServiceDiscover a fulfilling career at Chicago Behavioral Hospital (CBH)!Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.To learn more about CBH, visit us at: https://www.chicagobehavioralhospital.com/TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To Service____________________________________________________________At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.