Patient Accounts & Registration Specialist

Pana Community Hospital; Pana (IL); On-site; USD 27,000 - 35,000; Full time

Job summary

Pana Community Hospital in Illinois is seeking a dedicated Patient Account Representative to support Patient Financial Services and Registration teams. The role handles patient registration, charges, receipts, and remittances while ensuring accurate insurance data and HIPAA compliance.

You will assist with financial assistance programs and collaborate across departments to optimize revenue cycle operations.

Qualifications

• High school diploma or GED required.
• Healthcare experience preferred but not required.
• Excellent verbal and written communication skills.
• Strong customer service and professional interaction with patients, visitors, and staff.
• Ability to maintain confidentiality and follow HIPAA and hospital policies.

Responsibilities

• Register patients and perform receptionist duties.
• Process charges, corrections, daily receipts, and electronic remittances.
• Assist with patient accounts and registration functions.
• Provide compassionate customer service to patients and visitors.
• Support switchboard operations and departmental revenue cycle activities.

Skills

Customer service

Communication

HIPAA

Confidentiality

Teamwork

Multitasking

MS Office basics

English proficiency

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Pana Community Hospital in Illinois is seeking a dedicated Patient Account Representative to support Patient Financial Services and Registration teams. The role handles patient registration, charges, receipts, and remittances while ensuring accurate insurance data and HIPAA compliance.

You will assist with financial assistance programs and collaborate across departments to optimize revenue cycle operations.